Last updated: August 2026
At LOSTKID, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.
Information We Collect
When you place an order or contact us, we may collect the following information:
- Full name
- Shipping and billing address
- Email address
- Phone number (if provided)
- Payment information (processed securely by our payment providers)
- Order history
We may also collect certain technical information, such as your IP address, browser type, and device information to improve our website.
How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Communicate with you regarding your purchase.
- Provide customer support.
- Improve our website and services.
- Prevent fraud and ensure website security.
- Comply with legal obligations.
Payment Information
Payments are processed securely through trusted third-party payment providers. LOSTKID does not store your full payment details.
Marketing
If you subscribe to our newsletter, we may send you updates about new collections, product launches, and exclusive offers.
You can unsubscribe at any time using the link included in every email.
Sharing Your Information
We only share your information with trusted third parties when necessary to operate our business, including:
- Shipping carriers
- Payment providers
- Shopify
- Analytics services
We never sell your personal information.
Data Security
We take appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of your personal data.
- Withdraw consent for marketing communications.
To exercise any of these rights, please contact us at: