At LOSTKID, we want you to be completely satisfied with your purchase.

If you're not happy with your order, you may return your item within 14 days of receiving it.

Return Conditions

To be eligible for a return, your item must:

• Be unworn and unused.
• Be in its original condition.
• Include all original tags and packaging.
• Be free from stains, damage, odors, or signs of wear.

Items that do not meet these conditions may not be eligible for a refund.

How to Start a Return

To request a return, please contact us at info@lostkidclo.com.

Include:

• Your order number
• Your full name
• The reason for your return

We'll provide you with further instructions.

Refunds

Once your return has been received and inspected, we'll notify you of the approval of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Please note that it may take additional time for your bank or payment provider to process the refund.

Return Shipping Costs

Unless your item is faulty or you received the wrong product, return shipping costs are the responsibility of the customer.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery at info@lostkidclo.com.

We'll work with you to resolve the issue as quickly as possible.